Shipping Policy – Emberling Co.

Last updated: October 23, 2026

At Emberling Co., every order is thoughtfully prepared, carefully packaged, and shipped with love from my small workshop in the Pacific Northwest.

Whether you're purchasing a handcrafted flower press, a meaningful keepsake, or a gift for someone special, I want your order to arrive safely and beautifully.

Processing Times

Most orders are handcrafted, prepared, and shipped within 3–5 business days.

Please keep in mind:

• Standard orders: Typically ship within 3–5 business days.

• Personalized and made-to-order items: May require additional processing time depending on the design and order volume.

• Custom orders: Processing timelines will be communicated before your order is finalized.

Business days exclude weekends and U.S. federal holidays.

Processing times refer to the time needed to prepare your order before shipment and do not include carrier transit times.

During busy seasons or periods of high order volume, processing may take longer. If a significant delay is expected, I'll do my best to communicate that with you promptly.

Shipping Rates & Free Shipping

I offer free standard U.S. shipping on orders over $200.

For orders under $200, shipping costs are calculated at checkout based on your order and delivery destination.

Available shipping methods and their costs will be displayed before you complete your purchase.

If expedited shipping is offered at checkout, please remember that selecting a faster delivery service does not necessarily shorten production or processing time.

Order Tracking

Once your order has shipped, you'll receive a shipping confirmation email containing tracking information, when available.

Tracking updates are provided by the shipping carrier and may take some time to appear after your package has been accepted.

Packaging

Each order is carefully packaged to protect your items during transit.

I strive to make thoughtful packaging choices, using recyclable and paper-based materials whenever practical while prioritizing the safe delivery of your purchase.

Because many Emberling products are intended as meaningful gifts or keepsakes, I also take care to make the unboxing experience feel special.

Sending a gift? You're welcome to reach out before placing your order to ask about including a personalized gift message.

International Shipping

Emberling Co. primarily ships within the United States.

If you're located outside the U.S. and are interested in placing an order, please reach out through the Contact Page before purchasing to ask about international shipping availability.

International shipping options, costs, delivery timelines, and any applicable customs fees will be discussed before an order is accepted.

Customers are responsible for applicable import duties and taxes unless otherwise stated at checkout or required by law.

Shipping Delays

While I work hard to process and ship orders within the estimated timeframe, shipping transit times may vary due to carrier delays, severe weather, holidays, and other circumstances outside my control.

Delivery estimates provided by shipping carriers are not guaranteed unless explicitly stated.

If there's an issue with your shipment, please don't hesitate to contact me. I'll do my best to help identify the problem and work toward a resolution.

Your rights under applicable consumer-protection laws remain unaffected.

Incorrect Shipping Addresses

Please double-check your shipping address before completing your purchase.

If you notice an error after placing an order, contact me as soon as possible through the Contact Page.

If your order has not yet shipped, I'll do my best to update the address.

Once an order has been shipped, address changes may not be possible.

Additional shipping charges may apply if a package must be reshipped due to an incorrect or incomplete address provided at checkout.

Lost, Missing, or Damaged Packages

I take care to package every order securely, but occasionally packages may be delayed, lost, or damaged during transit.

If your tracking information shows an unexpected delay, your package appears to be missing, or your order arrives damaged, please reach out through the Contact Page.

For damaged deliveries, please provide your order number and photographs of the item and packaging, if possible.

I'll work with you and the shipping carrier to investigate the issue and determine an appropriate resolution.

Questions About Your Order?

I'm always happy to help!

If you have any questions about processing times, shipping options, or an existing order, please visit the Emberling Co. Contact Page.

Thank you for supporting my small business and choosing handmade creations.

Emberling Co.

Handmade with intention. Rooted in nature. 🌿